Privacy Policy

Last updated: 23 July 2026

Pharmacy Weight Loss Wyke | GPhC Registration No. 9012511 | Last Updated: July 2026

Pharmacy Weight Loss Wyke is committed to protecting your personal information and handling it responsibly. This policy explains how we collect, use, and safeguard your data in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Pharmacy Weight Loss Wyke is a GPhC registered online pharmacy weight loss clinic serving patients in Wyke, UK (GPhC No. 9012511). We act as the Data Controller for all personal information you provide to us. We are responsible for ensuring your data is handled lawfully, fairly, and transparently.

2. Data We Collect

To provide you with safe and effective pharmacy services, we may collect the following information:

• Personal details: Full name, date of birth, address, email address, and phone number
• Health information: Medical history, current medications, weight, BMI, and relevant clinical details required for safe prescribing
• Payment information: Billing details processed securely through our payment provider
• Technical data: IP address, browser type, and website usage data collected via cookies
• Order information: Details of products or treatments requested and delivery information

We collect this data when you complete our online consultation form, place an order, contact us directly, or use our website.

3. How We Use Your Data

We use your personal and health data to:

• Assess your suitability for weight loss treatments through our pharmacist consultation process
• Dispense and deliver approved medications (orders are dispatched within 1 working day of pharmacist approval)
• Maintain accurate and complete patient records as required by GPhC standards
• Communicate with you about your orders, treatment, or any clinical concerns
• Comply with legal and regulatory obligations including GPhC requirements
• Improve our services and website experience

Our legal bases for processing include the performance of a contract, compliance with legal obligations, and where necessary, the processing of special category health data for the provision of healthcare services.

4. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device. We use:

• Essential cookies: Required for the website to function correctly
• Analytical cookies: Help us understand how visitors use our site so we can improve it
• Functional cookies: Remember your preferences to improve your experience

You can manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our website.

5. Third-Party Sharing

We do not sell or rent your personal information to third parties. We may share your data only where necessary with:

• Delivery providers: To fulfil and dispatch your medication order
• Payment processors: To securely handle transactions
• Regulatory bodies: Such as the GPhC or NHS, where we have a legal obligation to do so
• IT and platform providers: Who support our website and systems under strict data processing agreements

All third parties are required to handle your data securely and in accordance with UK data protection law.

6. Data Retention and Security

We retain patient records for a minimum of 8 years in line with NHS and GPhC guidelines. Your data is stored securely using appropriate technical and organisational measures to prevent unauthorised access, loss, or disclosure.

7. Your Privacy Rights

Under UK GDPR, you have rights regarding your personal data, including the right to access the information we hold about you, request corrections to inaccurate data, and in certain circumstances request that your data be deleted or its processing restricted. You may also have the right to data portability and to object to certain types of processing. To exercise any of these rights, please contact us directly using the details below.

8. Contact Us

If you have any questions, concerns, or requests regarding this privacy policy or how we handle your data, please contact us. We aim to respond to all data-related enquiries within 48 hours.

Pharmacy Weight Loss Wyke
Phone: (+44) 116 4646009
Email: info@pharmacyweightloss.co.uk

This policy may be updated periodically. Any significant changes will be communicated clearly on our website.